Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Yes, once your order ships out you'll automatically receive an email with all of the appropriate tracking information. If you haven’t received tracking information within 5 days, please contact us so we can check the status of your order.
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
After deciding the product(s), quantity, size(s) & shipping method, simply click the “Add to Cart” button then proceed to Check Out. If you are buying multiple products, click the Cart icon at the upper right corner of your screen to proceed to Check Out.
Customer service is our top priority and we encourage you to reach out to us with ANY questions, concerns, or comments regarding your experience with us! You are welcome to email us at firstname.lastname@example.org and we will respond within 48 hours.
Once you have placed an order with us our team work hard to make sure we are promptly starting to pack and process your order, therefore once you are charged we are unable to interfere with this process. If you are unhappy with your item(s) or no longer require them, you are welcome to send them back to us using our free returns service or visit one of our standalone stores within the UK for a full refund within 30 days of receipt. If you need further information, please view our returns policy here.